Terms & Conditions

These Terms and Conditions (hereinafter referred to as the "Agreement" or "Terms") constitute a legally binding agreement between you, the individual user (hereinafter "Player", "User", or "you"), and Indokasino (hereinafter "Indokasino", "we", "us", or "the Platform"), the operator of the online gaming platform accessible at https://indokasino.cam.

By accessing, registering on, or otherwise using the Platform — including but not limited to placing wagers, participating in promotions, or interacting with any game or feature offered therein — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gambling Policy, both of which are incorporated by reference into this Agreement.

For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:

To register and maintain an Account on the Platform, you must satisfy all of the following eligibility criteria at the time of registration and at all times during which your Account remains active:

1. You must be at least 21 years of age. Indokasino strictly prohibits access by individuals under the age of 21. Age will be verified as part of the KYC process.
2. You must be acting on your own behalf and not as a nominee, agent, or representative of any third party.
3. You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is expressly prohibited by local law.
4. You must not be subject to any self-exclusion agreement, either with indokasino or with any other regulated gambling operator or regulatory body.
5. You must not be an employee, contractor, director, officer, or agent of indokasino, nor an immediate family member of any such person.
6. You must have the legal capacity to enter into a binding contract in your jurisdiction of residence.

Malaysian users are reminded that online gambling participation may be subject to restrictions under domestic legislation. You are solely responsible for ensuring your participation complies with the laws of your jurisdiction. Indokasino does not provide legal advice and makes no representation as to the legality of online gambling in any specific jurisdiction.

Each Player is permitted to hold one (1) Account only. The creation of multiple accounts by a single individual is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances held therein.

During registration, you are required to provide accurate, current, and complete information including, but not limited to:

• Full legal name (as it appears on your government-issued identification document);
• Date of birth;
• Valid email address;
• Residential address;
• Contact number;
• Chosen payment method details where applicable.

You are responsible for maintaining the accuracy of the information held on your Account. Any changes to your personal details must be communicated to us promptly via the support channel.

Accepted KYC documents include a valid Malaysian NRIC (MyKad), passport, or driver's licence for identity; and a utility bill, official bank statement, or government-issued letter dated within the last three months for proof of address.

All financial transactions on the Platform are conducted in Malaysian Ringgit (MYR). Indokasino supports the following deposit and withdrawal channels, subject to periodic availability:

• Touch 'n Go eWallet, Boost, GrabPay (e-wallet channels — typically fastest processing);
• DuitNow Transfer and FPX (instant bank transfer channels);
• Direct bank transfer — Maybank, CIMB, Public Bank, Hong Leong Bank, RHB Bank;
• Cryptocurrency (USDT and BTC, subject to wallet verification).

Indokasino does not charge transaction fees on standard deposits or withdrawals. However, fees levied by your payment provider or financial institution are your sole responsibility.

Withdrawal requests are subject to the following conditions:

1. Your Account must have completed KYC verification to the satisfaction of the Platform;
2. The withdrawal amount must not exceed your verified available balance;
3. Any applicable wagering requirements attached to Bonus Funds must be satisfied before bonus-derived winnings become withdrawable;
4. The withdrawal method must match, or be consistent with, the deposit method used (where applicable under anti-money-laundering protocols);
5. Indokasino reserves the right to conduct additional identity checks before processing any withdrawal request it deems to require further verification.

Indokasino may, at its discretion, offer promotional bonuses, free bets, cashback rewards, and other incentive programmes to eligible Players. The following general terms apply to all promotions unless a promotion's specific terms state otherwise:

• Wagering / Rollover Requirements: Bonus Funds must be wagered a specified number of times before any bonus-derived winnings may be withdrawn. The applicable multiplier is stated in each promotion's specific terms.
• Maximum Bet During Bonus Play: While Bonus Funds are active in your Wallet, the maximum permitted bet per round or event is typically capped at MYR 250–500. Exceeding this limit may result in forfeiture of the bonus and associated winnings.
• Game Contribution Rates: Not all games contribute equally toward wagering requirements. Slots typically contribute 100%; table games and live dealer games may contribute 10–20%. Specific rates are stated in individual promotion terms.
• Bonus Expiry: Bonus Funds and any associated wagering requirements expire within the timeframe specified in the relevant promotion (commonly 7, 14, or 30 days from issuance). Expired bonuses are forfeited without compensation.
• One Bonus Per Promotion: Unless otherwise stated, each Player is entitled to claim each promotion once only. Abuse of promotional terms, including through the creation of multiple accounts, will result in the cancellation of all bonuses and may result in account suspension.
• Maximum Cash-Out: Certain bonuses may impose a cap on the maximum withdrawal amount derived from bonus play. Any winnings above the stated cap are not eligible for withdrawal.

Indokasino reserves the right to modify, suspend, or cancel any promotional offer at any time without prior notice. Players are advised to review individual promotion terms before claiming any bonus.

By using the Platform, you agree that you will not engage in any of the following prohibited activities:

• Using automated systems, bots, scripts, or any form of artificial intelligence to interact with the Platform in a manner inconsistent with normal human usage;
• Exploiting software errors, glitches, or vulnerabilities in any game or Platform feature for financial gain;
• Engaging in any form of collusion with other Players to manipulate game outcomes;
• Conducting, facilitating, or assisting in money laundering, terrorist financing, or any other financial crime through use of the Platform;
• Using a payment method or financial instrument belonging to a third party without their lawful consent;
• Providing false, misleading, or fraudulent information during registration or at any subsequent point;
• Accessing the Platform from a jurisdiction in which online gambling is prohibited;
• Attempting to reverse-engineer, decompile, or extract source code from any part of the Platform;
• Harassing, threatening, or engaging in abusive conduct toward any member of the indokasino support team or other users.

All content displayed on the Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Indokasino or its licensed content suppliers and is protected by applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not extend to:

• Reproducing, distributing, or publicly displaying any content from the Platform without prior written consent;
• Creating derivative works based on Platform content;
• Using any data mining, scraping, or data extraction tools on the Platform.

The Platform is provided on an "as is" and "as available" basis. Indokasino makes no representations or warranties of any kind, express or implied, as to the operation of the Platform, the accuracy of information displayed, or the uninterrupted availability of services.

To the fullest extent permitted by applicable law, Indokasino shall not be liable for:

• Any loss of profits, revenue, data, or goodwill, whether direct or indirect, arising from use of the Platform;
• Technical failures, server downtime, or connection interruptions that result in a disrupted gaming session or forfeited wager;
• Actions taken by third-party payment providers that cause delays in deposit or withdrawal processing;
• Any losses arising from a Player's failure to comply with these Terms;
• Any loss or damage arising from events beyond Indokasino's reasonable control, including but not limited to natural disasters, governmental action, or telecommunications network failures.

Nothing in these Terms shall limit Indokasino's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Indokasino reserves the right to suspend, restrict, or permanently close any Player Account at its sole discretion, including — but not limited to — where:

• A Player has breached any provision of these Terms;
• A Player has provided false or misleading information;
• Indokasino reasonably suspects fraudulent activity, money laundering, or other financial crime;
• A Player is found to be under the minimum age of 21;
• Continued operation of the Account would expose Indokasino to regulatory, reputational, or legal risk;
• A Player has requested self-exclusion.

Players may close their Account at any time by contacting our support team. Where an Account is closed at the Player's request and no suspicious activity is identified, any verified real-money balance will be returned to the Player via their registered payment method after standard withdrawal processing times.

Indokasino is committed to promoting responsible gambling and maintaining a safe gaming environment for all Players. Gambling on this Platform is intended for entertainment purposes only and should never be treated as a source of income or a means to address financial difficulties.

The following responsible gambling tools are available to all registered Players at no charge:

• Deposit Limits: Set a maximum deposit amount per day, week, or month;
• Loss Limits: Define a maximum net loss threshold per session, day, or week;
• Time-Out: Temporarily suspend your Account for a defined cooling-off period (24 hours to 30 days);
• Self-Exclusion: Request a long-term or permanent exclusion from the Platform. Self-exclusion requests are irrevocable for the duration of the chosen period.

This Platform is strictly for players aged 21 and above. If you believe your gambling has become problematic, we encourage you to visit our Responsible Gambling page for guidance.

This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which Indokasino is licensed to operate. Any dispute arising from or in connection with these Terms that cannot be resolved through direct negotiation with the indokasino support team shall be referred to binding arbitration in accordance with the rules of the applicable licensing jurisdiction.

Malaysian Players acknowledge that online gambling may be subject to restrictions under Malaysian domestic legislation and accept sole responsibility for compliance with applicable local laws. Indokasino does not represent or warrant that use of the Platform is lawful in any specific jurisdiction.

Indokasino reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will endeavour to provide reasonable prior notice — typically by displaying a notice on the Platform or sending an email to your registered address.

Your continued use of the Platform following the publication of any amended Terms constitutes your acceptance of those amendments. If you do not agree with any modification, you must cease use of the Platform and may close your Account pursuant to Clause 10.

The "Last Updated" date at the top of this document will be revised each time a material change is made. We encourage Players to review this page periodically to remain informed of the current Terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or about the operation of your Account, please contact our support team through the following channel:

You may also refer to our FAQ page for answers to the most commonly asked questions regarding accounts, payments, bonuses, and platform features.